The Westin Baltimore Washington Airport
7.9Rating
Very GoodRated by Guests
1,197Reviews
What to expect
Pros
- 🌟Excellent customer service from Endah and Alfredo
- 🐶Pet-friendly rooms without any smell
- 🍸Great bar experience with a fun and friendly bartender, Alfredo
- 🚗Convenient airport shuttle service with friendly drivers like Mr. Bill, Francisco, and Cassie
- 🍳Delicious breakfast with high-quality customer service
- 🤗Very hospitable and friendly staff members like Edin, Aster, and Roger
- 🌞Comfortable and quiet rooms for a good night's rest
- 🔧Prompt and helpful maintenance crew
- 🍷Attentive restaurant staff for a pleasant dining experience
- 👍Front desk staff providing accommodating and flexible services
Cons
- 🔧Maintenance issues such as broken shower handles and climate control panel
- 🧺Housekeeping inconsistencies like empty toiletry bottles and uncleaned rooms
- 💸Extra charges for services like parking and bag delivery
- 😠Rude or unhelpful staff members encountered
- 🦟Hygiene concerns like ants in the room and dirty upholstery
- 🚫Lack of Wi-Fi or delayed services like room cleaning and repairs
- 🦠Sanitation issues like mold in bathrooms and bed bugs
- 🚗High parking fees or inconvenience related to parking
- 💤Paper-thin walls leading to noise disturbances from neighboring rooms
- 👎Inconsistencies with service quality and hotel upkeep
What this place has to offer
Things to do and ways to relaxFitness center, Mini golf course, Spa/sauna
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Luggage storage
Dining, drinking, and snackingKitchen, Room service [24-hour], Shared kitchen
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish
The 4-star The Westin Baltimore Washington Airport - BWI offers comfort and convenience whether you're on business or holiday in Baltimore (MD). The property offers a high standard of service and amenities to suit the individual needs of all travelers. Service-minded staff will welcome and guide you at The Westin Baltimore Washington Airport - BWI. Some of the well-appointed guestrooms feature flat screen television, air conditioning, heating, telephone, satellite/cable TV. Access to the property's fitness center, indoor pool will further enhance your already satisfying stay. For reliable service and professional staff, The Westin Baltimore Washington Airport - BWI caters to your needs.
Where you'll be sleeping
25 m²
Guest room, 1 King
1 king bed
26 m²
Club level, Guest room, 1 King
1 king bed
31 m²
Club level, Guest room, 2 Queen
2 queen beds
33 m²
WestinWORKOUT, Guest room, 1 King
1 king bed
31 m²
Guest room, 2 Queen
2 queen beds
1 Bedroom Suite, 1 King
1 king bed
31 m²
2 Queen Beds Hearing Accessible
2 queen beds or 2 double beds & 2 queen beds
26 m²
Accessible King with Roll In Shower Non-Smoking
1 king bed or 1 double bed
26 m²
Executive King Bed Room
1 king bed or 1 double bed
31 m²
Executive 2 Queen Bed Room
2 queen beds or 2 double beds
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