JW Marriott Hotel Kuala Lumpur
8.8Rating
ExcellentRated by Guests
9,417Reviews
What to expect
Pros
- 🌟Impeccable service and professionalism from the staff
- 🏊♂️Well-maintained swimming pool and modern gym facilities
- 🍽️Amazing breakfast spread with a variety of options
- 🏬Perfect location in the heart of Bukit Bintang, close to shopping malls and restaurants
- 🌿Commitment to environmental sustainability with refillable glass bottles and eco-friendly toiletries
- 🏨Spacious, bright, and comfortable rooms with modern amenities
- 🍹Evening cocktails at the lounge with a good selection of food options
- 🥞Excellent buffet breakfast with a wide variety of choices
- 😊Friendly and helpful staff providing exceptional service
- 🌇Fantastic location for exploring the city with easy access to attractions
Cons
- 🍽️Limited and unappealing options on the overnight room service menu
- 🦟Issues with cleanliness, including sightings of small insects in the room
- 💰Extra charges for services not clearly communicated, such as interconnecting rooms
- 🛏️Old furniture, dirty stains on carpets, and rooms not meeting luxury standards
- 🥪Limited food choices during afternoon tea at the lounge
- 🚗Noise disturbances from adjacent rooms and the street impacting room comfort
- 🛎️Inconsistent or lackluster service from certain staff members
- 🚶♂️Long wait times and crowded elevators during peak hours
- 🏋️Gym facilities are inadequate and need improvement for a better workout experience
- 🕰️Issues with the timing and efficiency of luggage assistance and check-out procedures
What this place has to offer
Things to do and ways to relaxFitness center, Golf course [on-site], Hot tub, Massage, Sauna, Spa, Spa/sauna, Steamroom
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingRoom service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Chinese [Mandarin], Arabic, Chinese [Cantonese], Japanese, Malay
Located in Bukit Bintang, JW Marriott Kuala Lumpur is a perfect starting point from which to explore Kuala Lumpur. The property features a wide range of facilities to make your stay a pleasant experience. Take advantage of the hotel's 24-hour room service, free Wi-Fi in all rooms, 24-hour security, 24-hour front desk, express check-in/check-out. All rooms are designed and decorated to make guests feel right at home, and some rooms come with television LCD/plasma screen, separate living room, internet access – wireless (complimentary), non smoking rooms, air conditioning. The hotel's peaceful atmosphere extends to its recreational facilities which include fitness center, sauna, outdoor pool, spa, massage. Convenience and comfort makes JW Marriott Kuala Lumpur the perfect choice for your stay in Kuala Lumpur.
Where you'll be sleeping
40 m²
Club Executive King, Executive lounge access, Guest room
1 king bed
40 m²
Deluxe Twin Room
2 single beds
36 m²
Superior Twin Room
2 single beds
40 m²
Executive Deluxe Twin
2 single beds
71 m²
Junior Suite
1 king bed
37 m²
Superior King Room
1 king bed
65 m²
Studio Suite
1 king bed
40 m²
Deluxe King Room
1 king bed
55 m²
Cabana Poolside King Room Non-Smoking
1 king bed
40 m²
Executive Deluxe King Room
1 king bed
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