The Ritz-Carlton, Dallas
9.0Rating
ExceptionalRated by Guests
1,065Reviews
What to expect
Pros
- 🌟Outstanding and well-trained staff offering top-notch service
- 🏊♂️Great amenities like a pool with attentive pool attendants
- 🍽️Excellent food and beverage offerings with delicious options
- 🥑Complimentary guacamole bar adds a nice touch to the experience
- 🛏️Comfortable and luxurious bedding for a restful sleep
- 👨👩👧👦Friendly and welcoming staff interactions for a pleasant stay
- 🍹Great drinks and service at the bar with a social atmosphere
- 🏋️♂️Well-equipped fitness facility with eucalyptus-infused chilled towels
- 🍪Nice little extras like turn-down service with chocolates and artisan truffles
- 🌆Convenient downtown location with walkable access to bars and restaurants
Cons
- 🚪Rooms desperately need renovation with outdated furniture and carpet stains
- 🔊Noisy rooms due to street-facing locations
- 💸High prices for the experience offered, especially considering the outdated rooms
- 🚬Ladies of the night presence in the bar area can be uncomfortable for some guests
- 🧼Inconsistent room cleanliness with instances of stains and unclean items
- 🍽️Limited dining options with some services not available on certain days
- 💡Outdated room features like touch lights that need modernization
- 🚫Lack of room upgrades or exclusive benefits for elite loyalty members
- 🛎️Issues with laundry service and dry cleaning quality
- 🔨Delay in room renovations despite the need for a refresh
What this place has to offer
Things to do and ways to relaxBody scrub, Body wrap, Fitness center, Hot tub, Massage, Sauna, Spa, Spa/sauna, Steamroom
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingRoom service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, Spanish, Chinese [Mandarin], French
Located in Uptown, The Ritz-Carlton, Dallas is a perfect starting point from which to explore Dallas (TX). The property features a wide range of facilities to make your stay a pleasant experience. Service-minded staff will welcome and guide you at The Ritz-Carlton, Dallas. All rooms are designed and decorated to make guests feel right at home, and some rooms come with flat screen television, air conditioning, heating, wake-up service, desk. The property offers various recreational opportunities. For reliable service and professional staff, The Ritz-Carlton, Dallas caters to your needs.
Where you'll be sleeping
39 m²
Club lounge access, Guest room, 1 King
1 king bed
39 m²
Deluxe King Room
1 king bed
39 m²
Club Queen/Queen, Club level, Guest room, 2 Queen
2 queen beds
39 m²
Deluxe King Room with Tub - Mobility/Hearing Accessible
1 king bed
74 m²
1 Bedroom Junior Suite, 1 King, Sofa bed
1 sofa bed and 1 king bed or 1 king bed or 1 double bed
74 m²
Club Level One Bedroom Suite with a King Bed and a Sofa Bed
1 king bed and 1 sofa bed
39 m²
Guest room, 2 Queen
2 queen beds
74 m²
Deluxe Suite, 1 Bedroom Suite, 1 King, Sofa bed
1 king bed and 1 sofa bed or 1 double bed
44 m²
Guest room, 1 King, Corner room
1 king bed
Guest room, 1 King
1 king bed
What other guests say about this hotel
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