Hotel New Otani Saga
7.7Rating
Very GoodRated by Guests
708Reviews
What to expect
Pros
- 🌟High overall ratings from most guests
- 👨👩👧👦Great for families with positive family reviews
- 👫Suitable for couples with mostly positive reviews
- 🌴Beautiful beach nearby
- 🍽️Good dining options available
- 🏊♂️Nice swimming pool facilities mentioned
- 💼Positive feedback from business travelers
- 🌆Convenient location for exploring the city
- 🚗Ample parking space for guests
- 🛏️Comfortable and spacious rooms according to some reviews
Cons
- 🚷Issues with staff behavior and customer service reported
- 🌌Some negative reviews regarding cleanliness and maintenance
- 🌧️Inconsistent ratings with a mix of low and high scores
- 🕰️Complaints about noisy surroundings or disruptions
- 💤Uncomfortable beds mentioned in a few reviews
- 📶Limited or poor Wi-Fi connectivity according to some guests
- 🔑Issues with room keys or access cards reported
- 🚪Problems with room amenities or facilities mentioned in some reviews
- 🤷♂️Lack of clear communication from hotel staff in certain situations
- 💸Some guests found the pricing to be on the higher side
What this place has to offer
Things to do and ways to relaxMassage, Tours
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Japanese
Hotel New Otani Saga is a popular choice amongst travelers in Saga, whether exploring or just passing through. The hotel offers a wide range of amenities and perks to ensure you have a great time. To be found at the hotel are free Wi-Fi in all rooms, car park, room service, family room, restaurant. Some of the well-appointed guestrooms feature complimentary tea, locker, towels, slippers, television LCD/plasma screen. Enjoy the hotel's recreational facilities, including spa, massage, before retiring to your room for a well-deserved rest. Convenience and comfort makes Hotel New Otani Saga the perfect choice for your stay in Saga.
Where you'll be sleeping
25 m²
Standard Triple Room - Smoking
3 single beds
25 m²
Double Room - Smoking
1 queen bed
25 m²
Double Room - Non-Smoking
1 queen bed
25 m²
Executive Triple Room - Smoking
3 single beds
25 m²
Executive Triple Room - Non-Smoking
3 single beds
25 m²
Standard Triple Room - Non-Smoking
3 single beds
18 m²
Double Room with Small Double Bed – Smoking
1 double bed
18 m²
Executive Single Room -Smoking
1 double bed
25 m²
Executive Twin Non-Smoking
2 semi double beds
25 m²
Executive Twin Smoking
1 semi double bed
What other guests say about this hotel
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