Island Shangri-La, Hong Kong
9.5Rating
ExceptionalRated by Guests
3,994Reviews
What to expect
Pros
- 🌟Great location to explore the city and beyond
- 🏨Professional and attentive service
- 🛍️Connected to shopping centers for convenience
- 🍽️Excellent dining options with live entertainment
- 👨👩👧👦Family-friendly amenities and activities
- 🏊♂️Beautiful pool area for relaxation
- 🍹Fantastic themed family rooms for a unique experience
- 🛏️Comfortable and newly renovated rooms
- 🍴Diverse and delicious room service menu
- 🎉Personalized service for a memorable stay
Cons
- 🕰️Slow elevator system causing delays
- 🛠️In need of renovations in certain areas
- 🍰Issues with timeliness and execution of special requests
- 👎Inconsistency in service quality and staff attitude
- 🚪Lack of attention to room maintenance and details
- 🤔Some rooms may have outdated facilities and decor
- 🌆Potential noise or odor issues in certain parts of the hotel
- 💸High cost for certain services or amenities
- 🔒Challenges with room reservations and communication
- 👨💼Limited staff responsiveness and communication
What this place has to offer
Things to do and ways to relaxBody scrub, Body wrap, Fitness center, Foot bath, Hot tub, Massage, On-site entertainment, Pool with view, Sauna, Solarium, Spa, Spa/sauna, Steamroom, Tours, Yoga room
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingRoom service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Chinese [Mandarin], Chinese [Cantonese]
Island Shangri-la Hotel is conveniently located in the popular Hong Kong Central area. The hotel offers a high standard of service and amenities to suit the individual needs of all travelers. 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, gift/souvenir shop are on the list of things guests can enjoy. Television LCD/plasma screen, bathroom phone, carpeting, clothes rack, linens can be found in selected guestrooms. The hotel's peaceful atmosphere extends to its recreational facilities which include yoga room, hot tub, fitness center, sauna, outdoor pool. A welcoming atmosphere and excellent service are what you can expect during your stay at Island Shangri-la Hotel.
Where you'll be sleeping
41 m²
Horizon Peak View King(Newly Renovated)
1 king bed
44 m²
Horizon Harbour View Twin(Newly Renovated)
2 single beds
41 m²
Horizon Peak View Twin(Newly Renovated)
2 single beds
44 m²
Horizon Harbour View King(Newly Renovated)
1 king bed
41 m²
Grand Premier Peak View King (Newly Renovated)
1 sofa bed and 1 king bed or 1 king bed or 1 double bed
85 m²
Premier Harbour View Suite (Newly Renovated)
1 king bed & 2 sofa beds
85 m²
Cityview Suite (Newly Renovated)
1 king bed & 2 sofa beds
41 m²
Deluxe Peak View 1 King
1 king bed
41 m²
Grand Premier Peak View Twin (Newly Renovated)
2 single beds and 1 sofa bed or 2 single beds
44 m²
Deluxe Harbour View 2 Twins
2 single beds
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