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Deluxe Double Bed
Restaurant
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The Ballantyne, a Luxury Collection Hotel, Charlotte

8.6Rating
ExcellentRated by Guests
335Reviews

What to expect

Pros

  • 🌟Excellent service and hospitality
  • 🏊Amazing amenities like pool and spa
  • 🌺Beautiful location and property
  • 🍹Great poolside cocktails
  • 🍴Fantastic restaurant with delicious food
  • 🌳Lovely grounds and outdoor areas
  • Fabulous coffee bar in the morning
  • 🎉Nice setting and ambiance for events
  • 💆‍♂️Relaxing spa experience
  • 🎂Warm welcome and special touches for celebrations

Cons

  • 💸Hidden fees and overpriced amenities
  • 🛎️Slow valet service and lack of bellman assistance
  • 🍽️Issues with room service billing and unclear menu charges
  • 🕷️Cleanliness concerns like dirty pool and balcony
  • 🔇Limited room features like no fridge or microwave
  • 🕷️Unwelcoming or rude staff experiences
  • 🕸️Room discrepancies compared to online booking descriptions
  • 🛋️Some outdated or plain room decor
  • 🏊‍♂️Inconvenience like closed indoor pool or early pool kitchen closure
  • 🤝Issues with service charges and lack of apologies for inconveniences

What this place has to offer

Things to do and ways to relaxBody scrub, Body wrap, Bowling alley, Canoeing, Fishing, Fitness center, Foot bath, Game room, Hiking, Horseback riding, Hot tub, Massage, On-site entertainment, Pool with view, Sauna, Spa, Spa/sauna, Steamroom, Tennis court, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingGrocery delivery, Kitchen, Room service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish

Stop at The Ballantyne a Luxury Collection Hotel Charlotte to discover the wonders of Charlotte (NC). Featuring a complete list of amenities, guests will find their stay at the property a comfortable one. 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, gift/souvenir shop are on the list of things guests can enjoy. All rooms are designed and decorated to make guests feel right at home, and some rooms come with television LCD/plasma screen, air conditioning, heating, wake-up service, desk. The hotel offers various recreational opportunities. A welcoming atmosphere and excellent service are what you can expect during your stay at The Ballantyne a Luxury Collection Hotel Charlotte.

Where you'll be sleeping

Deluxe, Guest room, 1 King image 1
Deluxe, Guest room, 1 King image 2
Deluxe, Guest room, 1 King image 3
Deluxe, Guest room, 1 King image 4
Deluxe, Guest room, 1 King image 5
Deluxe, Guest room, 1 King image 6
Deluxe, Guest room, 1 King image 7
Deluxe, Guest room, 1 King image 8
Deluxe, Guest room, 1 King image 9
Deluxe, Guest room, 1 King image 10
33 m²

Deluxe, Guest room, 1 King

1 king bed

1 Bedroom Executive Suite, 1 King, Golf view, Balcony image 1
1 Bedroom Executive Suite, 1 King, Golf view, Balcony image 2
1 Bedroom Executive Suite, 1 King, Golf view, Balcony image 3
1 Bedroom Executive Suite, 1 King, Golf view, Balcony image 4
1 Bedroom Executive Suite, 1 King, Golf view, Balcony image 5
1 Bedroom Executive Suite, 1 King, Golf view, Balcony image 6
74 m²

1 Bedroom Executive Suite, 1 King, Golf view, Balcony

1 king bed

Grand Deluxe Queen Room with Two Queen Beds and Park View image 1
Grand Deluxe Queen Room with Two Queen Beds and Park View image 2
Grand Deluxe Queen Room with Two Queen Beds and Park View image 3
Grand Deluxe Queen Room with Two Queen Beds and Park View image 4
Grand Deluxe Queen Room with Two Queen Beds and Park View image 5
Grand Deluxe Queen Room with Two Queen Beds and Park View image 6
33 m²

Grand Deluxe Queen Room with Two Queen Beds and Park View

2 queen beds

Deluxe, Guest room, 2 Queen image 1
Deluxe, Guest room, 2 Queen image 2
Deluxe, Guest room, 2 Queen image 3
Deluxe, Guest room, 2 Queen image 4
Deluxe, Guest room, 2 Queen image 5
Deluxe, Guest room, 2 Queen image 6
33 m²

Deluxe, Guest room, 2 Queen

2 queen beds

Grand Deluxe, Guest Room, 1 King, Park View, Balcony image 1
Grand Deluxe, Guest Room, 1 King, Park View, Balcony image 2
Grand Deluxe, Guest Room, 1 King, Park View, Balcony image 3
Grand Deluxe, Guest Room, 1 King, Park View, Balcony image 4
Grand Deluxe, Guest Room, 1 King, Park View, Balcony image 5
33 m²

Grand Deluxe, Guest Room, 1 King, Park View, Balcony

1 king bed

deluxe, Guest room, 1 King, Balcony image 1
deluxe, Guest room, 1 King, Balcony image 2
deluxe, Guest room, 1 King, Balcony image 3
deluxe, Guest room, 1 King, Balcony image 4
deluxe, Guest room, 1 King, Balcony image 5
33 m²

deluxe, Guest room, 1 King, Balcony

1 king bed

Deluxe, Guest room, 2 Queen, Balcony image 1
Deluxe, Guest room, 2 Queen, Balcony image 2
Deluxe, Guest room, 2 Queen, Balcony image 3
Deluxe, Guest room, 2 Queen, Balcony image 4
Deluxe, Guest room, 2 Queen, Balcony image 5
33 m²

Deluxe, Guest room, 2 Queen, Balcony

2 queen beds

Grand Deluxe Queen Room with Two Queen Beds, Balcony and Park View image 1
Grand Deluxe Queen Room with Two Queen Beds, Balcony and Park View image 2
Grand Deluxe Queen Room with Two Queen Beds, Balcony and Park View image 3
Grand Deluxe Queen Room with Two Queen Beds, Balcony and Park View image 4
33 m²

Grand Deluxe Queen Room with Two Queen Beds, Balcony and Park View

2 queen beds

1 Bedroom Junior Suite, 1 King image 1
1 Bedroom Junior Suite, 1 King image 2
1 Bedroom Junior Suite, 1 King image 3
1 Bedroom Junior Suite, 1 King image 4
1 Bedroom Junior Suite, 1 King image 5
37 m²

1 Bedroom Junior Suite, 1 King

1 king bed

Grand Deluxe King Room with Park View image 1
Grand Deluxe King Room with Park View image 2
Grand Deluxe King Room with Park View image 3
Grand Deluxe King Room with Park View image 4
Grand Deluxe King Room with Park View image 5
33 m²

Grand Deluxe King Room with Park View

1 king bed

What other guests say about this hotel

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Where you'll be staying