![Swimming pool [outdoor]](https://cdn.evolvingmedia.se/image/https://evolving-media.s3.us-east-005.backblazeb2.com/hotel-images/batch-1729008185299/cly1urs2op2m910w1mhilatv3.webp?width=1000&quality=80&format=webp&strip=true)
Sofitel Singapore City Centre
9.4Rating
ExceptionalRated by Guests
2,239Reviews
What to expect
Pros
- 🌟Exceptional customer service from staff members like Adrian, Redzuan, and John
- 🍰Special birthday celebrations with surprise cakes and personalized touches for guests
- 👨👩👧Family-friendly atmosphere and services, including entertainment for children
- 🍽️Great food quality and variety, with attentive service from staff like Rey and Wenz
- 🎉Memorable and personalized dining experiences for special occasions
- 🏊♂️Access to facilities like a pool and nearby gym for guests' convenience
- 🌺Lovely ambience and design in dining areas for a relaxing experience
- 🍹Delicious food and cocktails served in a comfortable and luxurious environment
- 🎂Friendly and accommodating staff making guests feel welcomed and valued
- 📸Unique and creative food presentation enhancing the overall dining experience
Cons
- 🔊Loud music disturbance during late hours affecting sleep quality
- 💸Issues with overcharging credit card and delays in refund processes
- 🛏️Inconvenient room design details like unclear light switches and smoked bathroom mirrors
- 🌧️Uneven service experiences with some staff members lacking attentiveness and thoughtfulness
- 🍽️High proportion of sweets in high tea sets, lacking a balance of savory items
- 🎶Insufficient replenishment of popular buffet items like oysters leading to waiting times
- 🍹Challenges with in-room dining orders and payment processes
- 🔌Room amenities like power outlets and hairdryer locations causing inconvenience for guests
- 🎭Variability in staff service levels, with some lacking in attentiveness and personalization
- 🍴High percentage of sweets in afternoon tea sets, potentially overwhelming for some guests
What this place has to offer
Things to do and ways to relaxFitness center, Hot tub, Pool with view, Tours
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingGrocery delivery, Kitchen, Room service [24-hour], Shared kitchen
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Filipino, Hindi, Chinese [Mandarin], French, Dutch, Korean, Indonesian, Malay
Ideally located in the prime touristic area of Chinatown, Sofitel Singapore City Centre promises a relaxing and wonderful visit. The hotel offers guests a range of services and amenities designed to provide comfort and convenience. 24-hour security are just some of the facilities on offer. Each guestroom is elegantly furnished and equipped with handy amenities. The hotel offers various recreational opportunities. For reliable service and professional staff, Sofitel Singapore City Centre caters to your needs.
Where you'll be sleeping
38 m²
Luxury Room King Bed
1 king bed
38 m²
Luxury Room Twin Beds
2 single beds
38 m²
Luxury Premium Heritage View Room,1 King Size Bed
1 king bed
38 m²
Luxury Premium Room, 2 Single Beds
2 single beds
38 m²
Luxury Club Room, 1 King Size Bed
1 king bed
38 m²
Luxury Club Room, 2 Single Beds
2 single beds
76 m²
Prestige Suite King Bed, Club Millesime Access
1 king bed
114 m²
JOAQUIM SUITE, Club Millésime Access, 1 King Bed, Heritage View, High Floor
1 king bed
38 m²
LUXURY CLUB ROOM, Club Millesime Access, 1 King Bed, Heritage or Pool View, High Floor
1 king bed
38 m²
LUXURY PREMIUM ROOM, 1 King Bed, City View, High Floor
1 king bed
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