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Sofitel Auckland Viaduct Harbour

Name: Sofitel Auckland Viaduct Harbour
Address: 21 Viaduct Harbour Avenue, Auckland, Auckland, New Zealand
Rating: 8.350782997762863

Auckland, New Zealand

21 Viaduct Harbour Avenue

8.4Rating

ExcellentRated by Guests

447Reviews

What to expect

Pros

🌟Excellent location with beautiful views
🛏️Comfortable and spacious rooms
🍳Superb breakfast with great variety
🤝Friendly and helpful staff
🍸Amazing cocktail bar and atmosphere
🥂Luxurious amenities and facilities
🛎️Efficient and seamless check-in process
👨‍👩‍👧‍👦Family-friendly environment and services
🥐Delicious omelets and breakfast options
🏊‍♂️Lovely pool and spa area for relaxation

Cons

💸Overpriced minibar charges
🛌Uncomfortable and worn out mattresses
🚪Lack of soundproofing from nearby bus station
🚿Issues with bathroom maintenance and cleanliness
🍽️Disappointing and overpriced restaurant experience
🕰️Slow and unresponsive room service
❌Poor communication and unhelpful staff responses
👥Understaffed leading to service delays and frustrations
🔥Inadequate air conditioning in rooms
🚷Lack of proper room amenities and maintenance issues

What this place has to offer

Things to do and ways to relaxCanoeing, Fishing, Fitness center, Game room, Hot tub, Massage, Sauna, Spa, Spa/sauna, Steamroom, Tours

Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage

Dining, drinking, and snackingRoom service [24-hour]

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, German, Spanish, Chinese [Mandarin], French, Russian

Set in a prime location of Auckland, Sofitel Auckland Viaduct Harbour Hotel puts everything the city has to offer just outside your doorstep. Both business travelers and tourists can enjoy the hotel's facilities and services. Service-minded staff will welcome and guide you at the Sofitel Auckland Viaduct Harbour Hotel. Guestrooms are fitted with all the amenities you need for a good night's sleep. In some of the rooms, guests can find television LCD/plasma screen, non smoking rooms, air conditioning, heating, wake-up service. Enjoy the hotel's recreational facilities, including hot tub, fitness center, indoor pool, spa, before retiring to your room for a well-deserved rest. No matter what your reasons are for visiting Auckland, Sofitel Auckland Viaduct Harbour Hotel will make you feel instantly at home.