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Sercotel Ayala
8.8Rating
ExcellentRated by Guests
559Reviews
What to expect
Pros
- 🌟Central and convenient location for exploring the city
- 🛏️Comfortable and quiet rooms for a restful night's sleep
- 🍳Great breakfast options with a variety of choices
- 🧼Clean and well-maintained facilities throughout the hotel
- 🏨Friendly and helpful staff providing excellent service
- 🚗Agreement with nearby parking for added convenience
- 👨👩👧Spacious rooms suitable for families with split room options
- 🥐Delicious pastry selection at breakfast
- 🔒Effective soundproofing for a peaceful stay
- ☕Free hot beverages available at the main lobby
Cons
- 🌡️Room temperature control issues (heat in the room)
- 🥚Scrambled eggs at breakfast were a bit tough
- 👃Unpleasant smell in the room upon arrival
- 🧴Limited toiletries provided in the bathroom
- 🍴Breakfast management confusion and lack of variety
- 💤Slow Wi-Fi connection affecting online meetings
- 🚗Limited or expensive parking options nearby
- 🚿High bathtub leading to potential accidents
- 🍰Pastries could be improved in taste and quality
- 🍹Plastic cups in the room were not cleaned properly
What this place has to offer
Things to do and ways to relaxTours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish, French
Where you'll be sleeping
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21 m²
Double or Twin Room
2 single beds
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31 m²
Superior Triple Room
1 double bed and 1 sofa bed or 1 sofa bed and 2 single beds
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21 m²
Standard Double Room
1 double bed
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31 m²
Superior Double Room
1 double bed or 2 single beds
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25 m²
Superior Room
1 single bed and 1 double bed & 1 queen bed or 1 double bed
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14 m²
Basic Double Room
1 double bed
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Double Or Twin Basic
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21 m²
Standard Room
2 single beds or 1 double bed
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20 m²
Basic Room
1 double bed or 1 single bed & 1 double bed
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Double Single Use Superior
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