Santo Mauro, a Luxury Collection Hotel, Madrid
What to expect
Pros
- 🌿Lovely green spaces and outdoor seating
- 🎂Personalized service for special occasions like birthdays
- 🍸Great bar and restaurant with excellent service
- 🌟Luxurious accommodations and amenities
- 🛎️Attentive and helpful staff
- 🍽️Sumptuous breakfast and dining options
- 🏰Historic and well-preserved building
- 🌴Peaceful gardens and beautiful grounds
- 🔝Professional and proactive concierge service
- 🌇Great location in a quiet neighborhood near attractions
Cons
- 🍳Breakfast service needs improvement
- 🚿Issues with plumbing and shower temperature control
- 🍷Inconsistent service quality at the bar
- 💡Dim lighting in rooms can be inconvenient
- 🎂Failed to acknowledge special occasions as promised
- 📞Lack of follow-up and communication from management
- 🧼Cleanliness issues in some rooms
What this place has to offer
AC Santo Mauro Hotel Autograph Collection is conveniently located in the popular Chamberi area. The hotel offers a wide range of amenities and perks to ensure you have a great time. Facilities like 24-hour room service, Wi-Fi in public areas, valet parking, room service, babysitting are readily available for you to enjoy. Guestrooms are designed to provide an optimal level of comfort with welcoming decor and some offering convenient amenities like television LCD/plasma screen, air purifier, linens, mirror, slippers. Take a break from a long day and make use of fitness center, sauna, indoor pool, massage, garden. A welcoming atmosphere and excellent service are what you can expect during your stay at AC Santo Mauro Hotel Autograph Collection.
Where you'll be sleeping
Premium Deluxe, Guest room, 1 King
1 king bed
Deluxe, Guest room, 1 King
1 king bed
Junior Suite, Junior Suite, 1 King
1 king bed
Suite Palace, Suite, 1 King
1 king bed
Suite
1 king bed
Premium Deluxe Palace, Guest room, 1 King
1 king bed
Suite
1 king bed
Almagro Presidential Suit, Presidential Suite, 1 King, Garden view, Balcony
1 king bed
Luxury Suite, Suite, 1 King, Garden view, Balcony
1 king bed
Junior Suite Palace, Junior Suite, 1 King
1 king bed