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Mercure Exeter Southgate Hotel

Exeter, United Kingdom

8.7Rating
ExcellentRated by Guests
351Reviews

What to expect

Pros

  • 🏊‍♂️Lovely swimming pool and sauna available for an extra charge
  • 🍳Outstanding food quality and delicious afternoon tea
  • 🛏️Comfortable and luxurious bedding in the rooms
  • 🛠️Efficient staff who promptly handle issues like non-working TV
  • 🌟Great value for money compared to nearby big hotel chains
  • 🤝Warm and friendly staff providing exceptional service
  • 🔍Ideal location for exploring the city and nearby attractions
  • 🍽️Fabulous breakfast with a good selection of options
  • 🌞Beautiful hotel building in a central location
  • 💪Decent gym facilities available at the hotel

Cons

  • 💰Extra charges for amenities like parking and pool usage
  • 🚪Inconvenience caused by cleaners entering rooms without knocking
  • ❌Lack of smart TVs and limited entertainment options in rooms
  • 🏨Some rooms may have old facilities like non-working air-conditioning
  • 🌧️Poor maintenance of spa area with issues like mould and unclean showers
  • 🍹Overpriced drinks at the bar and additional charges for pool access
  • 🐕Extra charges for pets staying in the hotel rooms
  • 🛏️Uncomfortable bedding with singles pushed together causing discomfort
  • 🚿Issues with cleanliness in bathrooms and grubby mattresses
  • ☔Lack of hotel umbrella facility and poor outdoor terrace maintenance

What this place has to offer

Things to do and ways to relaxFitness center, Hot tub, Sauna, Spa, Spa/sauna, Steamroom, Tours, Yoga room
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingKitchen, Room service [24-hour], Shared kitchen
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, French, Portuguese, Italian, Polish, Russian, Hungarian, Latvian, Romanian

Set in a prime location of Exeter, Mercure Exeter Southgate Hotel puts everything the city has to offer just outside your doorstep. The property features a wide range of facilities to make your stay a pleasant experience. All the necessary facilities, including 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, fireplace, are at hand. Designed for comfort, selected guestrooms offer television LCD/plasma screen, carpeting, slippers, closet, internet access – wireless (complimentary) to ensure a restful night. The hotel offers various recreational opportunities. Friendly staff, great facilities and close proximity to all that Exeter has to offer are three great reasons you should stay at Mercure Exeter Southgate Hotel.

Where you'll be sleeping

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30 m²

Mercure Privilege Guestroom

1 double bed

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30 m²

Double Classic

1 double bed

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30 m²

Classic Family Guestroom

1 double bed

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36 m²

Executive Suite

1 double bed

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18 m²

Classic Room

1 double bed or 2 single beds

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18 m²

Accessible Privilege Double Bed Room

1 double bed

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14 m²

Accessible Privilege Room

1 double bed

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14 m²

Accessible Classic Room with One Double or Two single Beds

1 double bed or 2 single beds

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18 m²

Classic Twin Room

2 single beds

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Standard Room with 2 single beds

2 single beds

What other guests say about this hotel

Where you'll be staying