Two Bedroom Suite, 2 Bedroom Larger Suite - Room plan

VIP Suite, 1 Bedroom Larger Suite, 1 King - Bed

Two Bedroom Suite, 2 Bedroom Larger Suite - Bed

One Bedroom Suite, 1 Bedroom Larger Suite, 1 King - Room plan

Chairman Suite, 2 Bedroom Larger Suite - Bed

One Bedroom Suite, 1 Bedroom Larger Suite, 1 King - Bed

Kuala Lumpur City Centre - 2.02 km from property

Masjid Jamek of Kuala Lumpur - 2.05 km from property

Malayan Railway Administration Building - 2.52 km from property

Titiwangsa Lake Garden - 3.35 km from property

Club Executive Twin, Executive lounge access, Guest room - Room plan

Cabana Poolside Twin, Studio, 1 Twins, Poolside - Bed

Club Executive Twin, Executive lounge access, Guest room - Bed

JW Marriott Hotel Kuala Lumpur

Kuala Lumpur, Malaysia

9Rating

ExcellentRated by Guests

10701Reviews

What to expect

Pros

🌟Impeccable service and professionalism from the staff
🏊‍♂️Well-maintained swimming pool and modern gym facilities
🍽️Amazing breakfast spread with a variety of options
🏬Perfect location in the heart of Bukit Bintang, close to shopping malls and restaurants
🌿Commitment to environmental sustainability with refillable glass bottles and eco-friendly toiletries
🏨Spacious, bright, and comfortable rooms with modern amenities
🍹Evening cocktails at the lounge with a good selection of food options
🥞Excellent buffet breakfast with a wide variety of choices
😊Friendly and helpful staff providing exceptional service
🌇Fantastic location for exploring the city with easy access to attractions

Cons

🍽️Limited and unappealing options on the overnight room service menu
🦟Issues with cleanliness, including sightings of small insects in the room
💰Extra charges for services not clearly communicated, such as interconnecting rooms
🛏️Old furniture, dirty stains on carpets, and rooms not meeting luxury standards
🥪Limited food choices during afternoon tea at the lounge
🚗Noise disturbances from adjacent rooms and the street impacting room comfort
🛎️Inconsistent or lackluster service from certain staff members
🚶‍♂️Long wait times and crowded elevators during peak hours
🏋️Gym facilities are inadequate and need improvement for a better workout experience
🕰️Issues with the timing and efficiency of luggage assistance and check-out procedures

What this place has to offer

Things to do and ways to relaxFitness center, Golf course [on-site], Hot tub, Massage, Sauna, Spa, Spa/sauna, Steamroom

Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage

Dining, drinking, and snackingRoom service [24-hour]

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, Chinese [Mandarin], Arabic, Chinese [Cantonese], Japanese, Malay

Located in Bukit Bintang, JW Marriott Kuala Lumpur is a perfect starting point from which to explore Kuala Lumpur. The property features a wide range of facilities to make your stay a pleasant experience. Take advantage of the hotel's 24-hour room service, free Wi-Fi in all rooms, 24-hour security, 24-hour front desk, express check-in/check-out. All rooms are designed and decorated to make guests feel right at home, and some rooms come with television LCD/plasma screen, separate living room, internet access – wireless (complimentary), non smoking rooms, air conditioning. The hotel's peaceful atmosphere extends to its recreational facilities which include fitness center, sauna, outdoor pool, spa, massage. Convenience and comfort makes JW Marriott Kuala Lumpur the perfect choice for your stay in Kuala Lumpur.