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9.1Rating
ExceptionalRated by Guests
591Reviews
What to expect
Pros
- 🌟Great location in the heart of Krakow
- 🏊♂️Lovely swimming pool and spa facilities
- 🛏️Comfortable and spacious rooms
- 🍽️Delicious breakfast options
- 🛎️Helpful and friendly staff
- 🏞️Beautiful architecture and design
- 🚗Convenient valet parking service
- 🛁Luxurious spa facilities available
- 🍷Complimentary meal and wine for inconveniences
- 🌞Rooftop bar with spectacular views
Cons
- 💸Expensive breakfast options
- 🛌Uncomfortable pillows and mattresses
- 🚫Lack of USB ports in rooms
- ☕No in-room coffee/tea making facilities
- 🪑Limited seating in some rooms
- 💡Inadequate lighting in bathrooms
- 🛎️Issues with lost luggage handling
- 🍹Uninviting hotel bar area
- 🛏️Rooms lacking adequate mirrors and power points
- 🐝Presence of fruit flies in dining areas
What this place has to offer
Things to do and ways to relaxFitness center, Hammam, Massage, Sauna, Spa, Spa/sauna, Steamroom, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish, French, Polish, Russian
Where you'll be sleeping


















75 m²
Luxury Suite
1 sofa bed and 1 king bed


















30 m²
Double or Twin Room
1 queen bed or 2 single beds


















30 m²
Double Room
1 queen bed


















25 m²
Single Room
1 single bed
















50 m²
Junior Suite
1 sofa bed and 1 king bed











30 m²
Twin Room
2 single beds







60 m²
Suite
1 king bed and 1 sofa bed

60 m²
Apartment
1 queen bed





Double Double Standard





Double Single Use Double Single Use Standard
What other guests say about this hotel
Is this hotel improving or worsening?
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