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8.9Rating
ExcellentRated by Guests
447Reviews
What to expect
Pros
- 🌟Exceptional staff and service
- 🍴High-quality and diverse dining options
- 🏊Great spa and wellness facilities
- 🥂Nice touches and thoughtful details in the room
- 🛏️Comfortable and spacious rooms
- 🍳Delicious and hearty breakfast buffet
- 🥇Excellent location in the city center
- 🚗Convenient underground parking available
- 🔒Effective air conditioning and room amenities
- 🎵Enjoyable entertainment options on-site
Cons
- 💸Expensive pricing for some services
- 🔇Spa area could be improved or updated
- 🚪Housekeeping entering rooms with DND sign
- 🎭Inconsistent experiences with staff attitudes
- 🍹Some negative interactions in the restaurant
- 💤Noise issues in certain rooms during events
- 🧹Room cleanliness could be more thorough
- 🔌Issues with electric car charging facilities
- 🍔Limited vegetarian options in the restaurant
- 🚷Security concerns and dismissive staff responses
What this place has to offer
Things to do and ways to relaxFitness center, Massage, Sauna, Solarium, Spa, Spa/sauna, Steamroom
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Food delivery, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, French
Where you'll be sleeping










30 m²
Double or Twin Room
1 single bed and 1 queen bed







35 m²
Club Double or Twin Room
1 queen bed or 2 single beds

118 m²
Royal Suite with Terrace

35 m²
Double or Twin Royal Club Deluxe Room with Queen or Twin beds

35 m²
Royal Club Queen Room
1 queen bed

35 m²
Royal Club Twin Room
2 single beds

35 m²
Royal Club Room
1 queen bed or 2 single beds

35 m²
Royal Club Triple Room
1 queen bed

Royal Double or Twin Room
1 queen bed


Single Royal Club Deluxe Room
What other guests say about this hotel
Is this hotel improving or worsening?
We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is improving 25.97% over the period.
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