Renaissance Cincinnati Downtown Hotel
8.3Rating
ExcellentRated by Guests
858Reviews
What to expect
Pros
- 🌟Outstanding customer service from staff members like Darek, Leslie, Tatiyana, Mary, Kenzie, and more
- 🏨Excellent downtown location for easy access to attractions and events
- 😊Friendly and accommodating front desk and valet staff
- 🍴Good food options available at the hotel restaurant
- 🛏️Comfortable and spacious rooms with modern amenities
- 🎉Great follow-up and resolution by management for any issues faced during the stay
- 🌞Well-appointed facilities with beautiful Art-Deco style lobby
- 🍹Access to a club for elites with complimentary snacks and beverages
- 🎶Convenient location near live music venues and entertainment options
- 🛎️Helpful and kind concierge lounge staff
Cons
- 🧹Inconsistent housekeeping services with reports of rooms not being cleaned properly
- 💸High prices for subpar service experience
- 🗑️Missing basic amenities like lotion, soap, and broken makeup mirror in some rooms
- 🔇Noise issues from outside or neighboring events affecting room comfort
- 🚗Valet service may be slow or frustrating, leading to delays in retrieving vehicles
- 🛎️Front desk staff may not always be welcoming or responsive to guest concerns
- 🖼️Some rooms may have disappointing views, such as facing a brick wall
- 🚿Problems with hot water availability or shower amenities in certain rooms
- 🍽️Issues with room service quality and pricing, with reports of cold or poorly made food
- 🏗️Outdated interiors and furniture in some rooms, needing renovation for a better experience
What this place has to offer
Things to do and ways to relaxBilliards, Bowling alley, Fitness center, Golf course [on-site], Hiking, Horseback riding, Mini golf course, Skiing, Spa, Spa/sauna, Tennis court
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish
Renaissance Cincinnati Downtown Hotel is conveniently located in the popular Central Business District area. The property has everything you need for a comfortable stay. Service-minded staff will welcome and guide you at Renaissance Cincinnati Downtown Hotel. Guestrooms are designed to provide an optimal level of comfort with welcoming decor and some offering convenient amenities like air conditioning, heating, wake-up service, desk, television. The property offers various recreational opportunities. Friendly staff, great facilities, and close proximity to all that Cincinnati (OH) has to offer are three great reasons you should stay at Renaissance Cincinnati Downtown Hotel.
Where you'll be sleeping
34 m²
King or Double Room
1 king bed
Guest room, 1 King
1 king bed
34 m²
Guest room, 2 Queen
2 queen beds
Concierge level, Guest room, 1 King
1 king bed
Concierge level, Executive Suite, 1 King, Sofa bed
1 double bed
Executive Suite, 1 King, Sofa bed
1 double bed or 1 king bed and 1 sofa bed
Executive Suite, 2 Queen, Sofa bed
2 double beds
Concierge level, Guest room, 2 Queen
2 queen beds
Concierge level, Executive Suite, 2 Queen, Sofa bed
2 double beds
78 m²
Executive Two Queen Suite
2 queen beds and 1 sofa bed
What other guests say about this hotel
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