Metropolitan at The 9, Autograph Collection
8.6Rating
ExcellentRated by Guests
984Reviews
What to expect
Pros
- 🌟Exceptional and friendly staff
- 🍹Great rooftop bar and unique dining options
- 🏨Beautiful and spacious rooms with nice amenities
- 👍Convenient location for exploring the city
- 🛁Luxurious bathroom features like oversized soaking tubs
- 🍴Delicious and reasonably priced meals at the hotel's restaurant
- 🎉Perfect for special occasions and celebrations
- 👏Efficient check-in process and attentive service
- 🔥Warm and welcoming ambiance throughout the hotel
- 🛎️Personalized service that makes guests feel valued
Cons
- 🧹Inconsistent housekeeping service and cleanliness issues
- 💸High valet parking fees and limited self-parking options
- 🕰️Long wait times for services due to understaffing
- 🛏️Some rooms showing signs of wear and in need of maintenance
- ☕Lack of complimentary coffee in rooms or lobby
- 🔒Issues with lost items and unresponsive management
- 🍽️Mixed reviews on dining experiences and slow service
- 🌆Noise levels from surrounding city activities
- 💳High prices for certain amenities or services provided
- 🔨Some areas of the hotel showing signs of neglect or lack of upkeep
What this place has to offer
Things to do and ways to relaxBilliards, Fitness center
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Laundry service
Dining, drinking, and snackingGrocery delivery
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish
Metropolitan at The 9, Autograph Collection is conveniently located in the popular Downtown area. The property offers a high standard of service and amenities to suit the individual needs of all travelers. Service-minded staff will welcome and guide you at Metropolitan at The 9, Autograph Collection. Some of the well-appointed guestrooms feature flat screen television, air conditioning, heating, alarm clock, iPod docking station. The property offers various recreational opportunities. Friendly staff, great facilities, and close proximity to all that Cleveland (OH) has to offer are three great reasons you should stay at Metropolitan at The 9, Autograph Collection.
Where you'll be sleeping
37 m²
RSRV Premium, Guest room, 1 King, City view, High floor
1 king bed
46 m²
Suite, 2 Queen, Sofa bed
2 queen beds or 2 double beds
37 m²
Guest room, 1 King
1 king bed
46 m²
Suite, 1 Queen
1 queen bed
37 m²
Guest room, 2 Queen
2 queen beds
59 m²
Suite, 1 King, Sofa bed
1 king bed or 1 double bed
58 m²
King Suite
1 king bed and 1 sofa bed
58 m²
Two Queen Suite
2 queen beds and 1 sofa bed
Marcel Breuer Suite, 1 Bedroom Suite, 1 King, Sofa bed
1 double bed
18 m²
Marcel Breuer Suite, 1 Bedroom Suite, 1 King, Sofa bed, City view, High floor, Fireplace
1 king bed and 1 sofa bed
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