Highland Dallas Curio Collection By Hilton
8.4Rating
ExcellentRated by Guests
1,053Reviews
What to expect
Pros
- 🌟Outstanding customer service from staff like Allen, Taylor, Etienne, and Melody
- 🍾Warm and welcoming atmosphere, making guests feel valued and appreciated
- 🏊♂️Luxurious spa and pool facilities with attentive and skilled therapists like Sharon and Chelsea
- 🍽️High-quality food and beverage service at the Knife restaurant, with excellent recommendations from staff like Olga and Chef Alex
- 🛏️Comfortable and clean rooms, with special upgrades for families and business travelers
- 🎉Special touches for celebrations, such as anniversaries and weddings, organized by staff like Etienne and Sholeh
- 👨👩👧👦Family-friendly amenities and services, making family stays enjoyable and memorable
- 💆♀️Relaxing spa experiences, tailored to individual needs and preferences
- 🍷Complimentary treats like champagne, chocolate, and natural products enhancing the overall guest experience
- 🗺️Convenient location, close to attractions like SMU and with easy access to transportation options
Cons
- 🚫Occasional issues with room maintenance, such as mold growth and outdated bathrooms
- 🕶️Inconsistencies in staff behavior, with some instances of rudeness or lack of attention to detail
- 🔒Spa and pool facilities may require better maintenance and attention to detail, like fixing sauna and shower issues
- 💸Price may not always match the perceived value, especially in terms of room quality and additional services
- 🍴Service inconsistencies in the restaurant, leading to varied dining experiences
- 🚗Valet service may have occasional issues, impacting the overall guest experience
- 🔊Noise levels in certain areas of the hotel, affecting the peace and quiet desired by guests
- 🚶♂️Limited availability of spa appointments, requiring guests to book well in advance for desired treatments
- 📞Communication gaps between staff members, leading to misunderstandings and service lapses
- 🛎️Front desk efficiency may vary, resulting in delays or issues during check-in and check-out processes
What this place has to offer
Things to do and ways to relaxFitness center, Game room, Hot tub, Massage, Sauna, Spa, Spa/sauna, Steamroom, Tours, Water sports (non-motorized)
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Laundry service, Luggage storage
Dining, drinking, and snackingRoom service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish
The 3-star Highland Dallas Curio Collection By Hilton offers comfort and convenience whether you're on business or holiday in Dallas (TX). The hotel offers a wide range of amenities and perks to ensure you have a great time. To be found at the hotel are 24-hour front desk, luggage storage, room service, business center, concierge. Each guestroom is elegantly furnished and equipped with handy amenities. The hotel offers various recreational opportunities. Friendly staff, great facilities and close proximity to all that Dallas (TX) has to offer are three great reasons you should stay at Highland Dallas Curio Collection By Hilton.
Where you'll be sleeping
37 m²
1 King Bed
1 king bed
37 m²
2 Double Beds Deluxe
2 double beds
37 m²
2 Double Beds
2 double beds
41 m²
1 King Luxury
1 king bed
42 m²
1 King Bed Superior Room
1 king bed
41 m²
1 King Spa
1 king bed
42 m²
1 King Bed Top Floor
1 king bed
27 m²
1 King Deluxe
1 king bed
72 m²
1 King 1 Bedroom Mobility Hearing Accessible Tub
1 king bed
25 m²
1 King Superior Mobility Hearing Accessible Tub
1 king bed
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